Introduction
Welcome to Salon 5 (“we,” “us,” or “our”). These terms and conditions (“Terms”) govern your use of our website and services, including online bookings, purchases, and consultations. By accessing or using our website, you agree to comply with these Terms.
Please read these Terms carefully. If you disagree with any part of these Terms, you should not use our website or services.
Services
We offer a variety of beauty and personal care services, including but not limited to hair styling, skincare treatments, nail care, makeup, and wellness consultations. The availability and pricing of services are subject to change without prior notice.
Bookings and Appointments
- Appointment Reservations: You can schedule appointments via our website, phone, or in person. Bookings are subject to availability.
- Cancellations: Cancellations must be made at least 48 hours in advance. Cancellations made after this period may incur a cancellation fee of 50% of the service cost.
- No-Shows: Failure to attend a scheduled appointment without notice may result in a no-show fee of 100% of the service cost.
Payments
- Payment Methods: We accept online payments through secure third-party payment processors, including [list payment methods], or payments made in-store.
- Refund Policy: Payments made for services are non-refundable. However, if you’re unsatisfied with any service, please contact us within 2 days for potential remedies, such as service re-dos or credits.
- Gift Cards and Vouchers: Gift cards and vouchers can only be used for the services indicated and are non-transferable and non-refundable.
Product Purchases
Any products purchased from our website are subject to availability. We make efforts to display accurate product descriptions and prices, but errors may occur. In the event of a pricing error, we reserve the right to cancel your order.
Health and Safety
By booking an appointment, you confirm that you have disclosed any medical conditions, allergies, or sensitivities that may affect the outcome or safety of the treatment. We are not liable for adverse reactions caused by undisclosed information.
Intellectual Property
All content on our website, including text, images, logos, and service descriptions, is the intellectual property of Salon5 or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.
Limitation of Liability
- Service Liability: We strive to provide high-quality services. However, we are not liable for any dissatisfaction or damages resulting from our services, except in cases of gross negligence or willful misconduct.
- Website Use: We make reasonable efforts to ensure the accuracy of our website content. However, we do not warrant that the website will be error-free or uninterrupted. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website.
Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be posted on this page, and your continued use of our website or services constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Pune. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Pune.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Salon 5
Email: connect@salon5.in
Phone: 9960510000